Careers

Join our amazing team! We are looking for a spa therapist in our C Bay Spa. We offer a wide variety of treatments using luxury brands.

You must be passionate, flexible, well presented and have a keen interest in learning and product knowledge. Be part of a passionate vibrant team delivering exceptional treatments.

A minimum of NVQ 2 & 3 or equivalent is required.

Full training on Spa brands will be provided.

Send your CV to emmasmith@carbisbayhotel.co.uk and catherineduffey@carbisbayhotel.co.uk

Job Summary

We are looking for a dedicated Receptionist to join our team at the award-winning five star Carbis Bay Hotel, St Ives, Cornwall. This role will be focused on optimising the customer’s journey through the Hotel, acting as first point of contact and ensuring that guests receive nothing less than world class service. This is no desk job! We are looking for someone with natural warmth, a passion for looking after people and delivering a very personal approach. Candidates ideally must have reception experience from a luxury environment. You must be, discrete and trustworthy with strong sales techniques.

Duties will include:

Meeting and greeting customers

Manage telephone bookings and input bookings onto Hotel Perfect management system (training supplied)

Offer guidance and assistance on client’s needs

Providing full knowledge of all facilities, spa treatments and products offered throughout the Hotel & Spa

Organization and planning

Shifts include late evenings, weekends and public holidays

Key Attributes:

Clear, professional telephone manner

Can-do attitude

Ability to use own initiative

Ability to upsell products

Well-groomed, you must be a positive team player

Previous hotel reception experience would be an advantage

Full time & Part Time Positions available

Customer Care

We have won a number of awards including, triple gold at this year's Cornwall Tourism Awards, which we are very proud of and work very hard to achieve. Therefore, our customers have high expectations that must be fulfilled. We expect all of our employees to maintain a high standard of professionalism as well as creating a welcoming and relaxing environment.

About Carbis Bay Hotel, Spa & Estate

Set within 125 acres, the Carbis Bay Hotel, Spa & Estate sits against the backdrop of their privately owned 25-acre Blue Flag Beach. The hotel's dramatic waterfront location is internationally recognised as one of the most beautiful bays in the world. Steeped in over 100 years of tradition and history, Carbis Bay Hotel has direct access to the South West Coast Path, meaning it is only 25 minutes to the centre of St Ives by foot.

Carbis Bay Hotel is home to the C Bay Spa, a tranquil, award-winning coastal spa offering a range of natural therapies and treatments inspired by and in harmony with the hotel's close proximity to the ocean.

The C Bay Spa's unique coastal setting provides a calming atmosphere where visitors can hear the gentle crashing of the waves and enjoy stunning panoramic sea-views, enhancing their overall wellbeing experience whether cosied up under a blanket by the fire in the winter or basking in the Cornish summer sun. We offer a wide variety of treatments using luxury brands Aromatherapy Associates, VOYA and OPI.

Open all year round, the C Bay Spa has an outdoor heated pool and hydrotherapy pool overlooking the Ocean. The C Bay Spa has four treatment rooms as well as a heated al fresco massage facility, the Pavilion, in which guests may also dine for a truly romantic experience. Guests can also enjoy the quaint outdoor sauna pod, a massage on the hotel's privately-owned beach, or book the new beach retreat with a private Jacuzzi and sundeck for exclusive couple's spa treatments above the golden sands.

Moreover, for further indulgence, the C Bay Spa has an exclusive champagne bar for guests to enjoy at leisure and the spa can also organise treatments on board the hotel's luxury Sunseeker motor yacht for an exclusive wellbeing experience.

Other facilities at the Estate include:

• 3 restaurants: The 2 AA-Rosetted Sands, The Beach Club, The Conservatory
• The Ocean Sports Club (including kayaking, canoeing, paddle boarding)
• Luxury Sunseeker Yacht & Helicopter Services
• Banquet & Meeting rooms
• Free high-speed WIFI
• Free parking
• Sub-tropical gardens and ocean-view terracing
• 2 sister hotels

How to Apply:

To join our great team and work in one of the best hotels in the South West please send your CV and covering letter to emmasmith@carbisbayhotel.co.uk or call 01736 795311 to arrange an interview.