We want to ensure your stay with us is safe and secure.


For your security the Estate is covered by an extensive network of CCTV cameras which are monitored 24 hours.


Our teams are moving daily throughout the Estate. If you need assistance during your stay please talk to any member of our team who will be delighted to help.

Our staff may approach you during your stay with us. It is routine for us to greet guests but also to question any unusual behaviour or vehicles within the Estate grounds that may not be identified on our guest list or by our car park marshall at the entrance of the Estate.


On arrival to the Estate you will be greeted by our Concierge who will check your details and direct you to Reception, car parking or other appropriate destination for your visit.


Please do not leave any items unattended on the Estate grounds. Items of value should be placed in your room safe (where fitted) or registered with Reception who will arrange appropriate storage.

If during your stay with us you notice any unusual items of baggage unattended for a period of time, please Dial '0' for Reception or report this to our Estate staff who will assist in locating the owner.


Dial '0' for Reception or telephone 01736 795311

Email: reception@carbisbayhotel.co.uk